Should I be concerned about security?
In a word, yes. If you have a computer that is not connected
to anything (other computers, the internet
) and never
has new programs installed, then security is of minimal
concern. This is a rare set of circumstances in modern business.
Browsing the internet and receiving e-mail alone represent
considerable threats in the form of viruses, worms, and
other forms of malicious code. These "hack" programs
may only send your e-mail address book to someone to send
advertisements to, or they may delete important files across
What should I do to protect myself?
WBS believes in a layered security approach. First, we
need to talk about firewalls. If your company or home office
is connected to the internet full-time (via T1 or DSL connection)
an internet Firewall is highly recommended. These devices
are designed to stop would-be hackers from traversing the
internet and gaining access to your network, databases,
and customer information. WBS recommends devices that are
hardware based, fast, and invisible to the user. Be weary
of software based firewalls that are less secure and slow
down PC operations.
I'm not a bank, is this really necessary?
Yes. Hackers don't just go after banks. Some see where
they can go and what mischief they can initiate just for
fun. Others will place a small program on the computers
of many un-suspecting home or office users. These programs
can be designed to "attack" a pre-defined location
at a specific time, making it nearly impossible to determine
who initiated the attack.
WBS has firewall offerings that can fit the budget of a
home user, or the complex needs of an enterprise network.
Is a firewall enough to solve all of my security problems?
No. A firewall stops many known "attacks". High-quality
firewalls can also be updated when new attacks are developed
and need to be protected against. This is good, but some
types of traffic will be allowed to go through the firewall.
E-mail will be allowed through, for example. Also, users
will be browsing the internet (HTTP traffic) and perhaps
downloading files (FTP traffic), to name a few. These are
common ways for viruses to be introduced to the network.
WBS offers software that resides on all workstations to
stop viruses. New types of malicious code ("worms",
for example) may not be detected by anti-virus software.
WBS offers software that can stop these types of attacks
Can I telecommute from home?
Yes. We can set up your home system to perform as if it
were at your office, with the same access to applications,
files - even printers. Your data security is protected by
creating a Virtual Private Network (VPN) from your home
through the corporate firewall. We also recommend a local
firewall at your home. It is also possible to configure
your system so employees have access to some of the resources,
but not all, further protecting your information.
Why should I buy workstations or servers from you rather
than "direct" from the manufacturer? Won't I pay
Manufacturers usually offer additional discounts to us
so we can offer their products at same price as direct,
sometimes even less. Unlike a single manufacturer, we can
offer a variety of solutions and have a reason (we want
you to be a long term client) to make sure you get the system
that is best for you. All you have to do is make a call.
Why should I pay for "preventive maintenance"?
Why not just call when it breaks?
The only real reason to buy Preventive Maintenance (PM)
is when it is clear that PM reduces your total or ultimate
cost. When you wait until something breaks you have increased
cost in two areas. First, you have an idle resource until
an engineer can be dispatched to your site. Secondly, you
may lose data when the failure occurs.
Server "crashes" cost a lot more than workstation
failures - after all, many people, even your entire operation,
can be idled by a server failure. Workstations crashes can
be very costly too, especially if they idle senior employees
How often should I plan on replacing my computers?
We think it's smart to budget for replacement every three
years. However, when you should actually spend the money
is dependent on your particular needs, as well as the rate
of development in the overall industry. Eventually, your
older systems either will not run newer applications or
the cost of support makes keeping them impractical.
How do I protect my business from being down due to power
We believe every server should be protected by an Uninterruptible
Power Supply (UPS) which continues to provide power long
enough to elegantly close your systems and protect your
data. These systems are very reliable and surprisingly inexpensive.
We also believe in regular data backups.